Cura Support

For help with reminders, purchases, privacy or Family accounts, email m.haris4274@gmail.com. Include your app version and a description of the issue. Avoid sending prescription images or medical details unless needed and you choose to share them.

Reminders and Family

Check Cura's notification settings and your phone's notification permissions. Family is optional: sign in from Settings → Family / Caregiver. Sharing requires Cura Pro; following is free. No-dose-logged alerts are generated after 30 minutes without a synced completion and can be delayed. Cura is not an emergency service.

Purchases

Open Cura Pro and choose Restore Purchases to restore access. Manage or cancel a subscription in App Store subscription settings. A lifetime purchase does not automatically cancel an existing subscription.

Privacy and deletion

Use Family → Delete Family account to delete the cloud account and shared records. Use Settings → Clear All Data to clear local records. Deleting an account does not cancel a subscription. Read the privacy policy for processing and retention details.

Medication decisions

Cura organizes information you enter. Verify scanned details against your prescription. For missed doses, medication changes, or other treatment questions, contact your pharmacist or healthcare professional. Seek emergency care when needed.